Nikaju Jewellery (“Nikaju”, “we”, “us”, or “our”) respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you visit or use our website, place an order, contact us, or otherwise interact with Nikaju, and how that information may be used.
This policy is intended for Nikaju Jewellery’s online jewellery business and should be read together with our Terms & Conditions, Shipping Policy, and Returns & Refund Policy.
1. Information We Collect
- Contact and account information such as your name, email address, telephone number if provided, and account/login information where applicable.
- Order information such as products purchased, order number, billing details, shipping address, and delivery information.
- Payment-related information. Payments may be processed by third-party payment providers. Nikaju does not intend to store complete card, banking, or other sensitive payment credentials on its own servers.
- Communication information when you contact us by email, including the content of your request and information needed to resolve it.
- Technical information such as IP address, browser/device information, pages viewed, approximate usage information, and cookies or similar technologies, where enabled by the website.
2. How We Use Your Information
- To process, confirm, ship, and deliver your orders.
- To process payments and prevent or investigate fraudulent or unauthorized transactions.
- To respond to customer-service requests, returns, refunds, cancellations, and other communications.
- To improve our website, products, customer experience, and services.
- To send service-related communications such as order confirmations, shipping updates, and important account or policy notices.
- To send promotional communications where permitted and where you have provided the required consent or where otherwise legally permitted.
- To comply with applicable laws, regulations, legal processes, and legitimate business requirements.
3. Sharing of Information
Nikaju may share necessary information with trusted service providers that help us operate our business, such as payment processors, shipping and logistics providers, website/hosting providers, analytics providers, technology vendors, and professional advisers. Such sharing is limited to information reasonably required for the relevant service or legal purpose.
We may also disclose information where required by law, court order, governmental authority, or to protect the rights, safety, security, and property of Nikaju, our customers, or others.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to keep the website functioning, remember preferences, understand website usage, improve performance, and support marketing or analytics where applicable. You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. Data Security
Nikaju takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, accounting, tax, fraud prevention, dispute resolution, and compliance with applicable law.
7. Your Choices and Rights
Depending on applicable law, you may have rights regarding access to, correction of, deletion of, or withdrawal of consent for certain personal information. You may also request assistance regarding the personal information we hold about you. To make a privacy-related request, email nikaju.care@gmail.com with sufficient details to identify your request.
Where a request cannot be fulfilled because of legal, security, contractual, or other valid reasons, we may explain the applicable limitation.
8. Children’s Privacy
Nikaju’s website is intended for general consumers and is not knowingly directed at children. We do not knowingly seek to collect personal information from children in violation of applicable law.
9. Third-Party Websites and Services
Our website may contain links to or integrations with third-party services. Their privacy practices are governed by their own policies. Nikaju is not responsible for the privacy practices of independent third parties.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements. The updated version will be posted on our website with a revised effective date.
11. Contact
For privacy questions or requests, contact:
Nikaju Jewellery
Email: nikaju.care@gmail.com
Address: Chhattarpur, New Delhi – 110074
Nikaju Jewellery (“Nikaju”, “we”, “us”, or “our”) respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you visit or use our website, place an order, contact us, or otherwise interact with Nikaju, and how that information may be used.
This policy is intended for Nikaju Jewellery’s online jewellery business and should be read together with our Terms & Conditions, Shipping Policy, and Returns & Refund Policy.
1. Information We Collect
- Contact and account information such as your name, email address, telephone number if provided, and account/login information where applicable.
- Order information such as products purchased, order number, billing details, shipping address, and delivery information.
- Payment-related information. Payments may be processed by third-party payment providers. Nikaju does not intend to store complete card, banking, or other sensitive payment credentials on its own servers.
- Communication information when you contact us by email, including the content of your request and information needed to resolve it.
- Technical information such as IP address, browser/device information, pages viewed, approximate usage information, and cookies or similar technologies, where enabled by the website.
2. How We Use Your Information
- To process, confirm, ship, and deliver your orders.
- To process payments and prevent or investigate fraudulent or unauthorized transactions.
- To respond to customer-service requests, returns, refunds, cancellations, and other communications.
- To improve our website, products, customer experience, and services.
- To send service-related communications such as order confirmations, shipping updates, and important account or policy notices.
- To send promotional communications where permitted and where you have provided the required consent or where otherwise legally permitted.
- To comply with applicable laws, regulations, legal processes, and legitimate business requirements.
3. Sharing of Information
Nikaju may share necessary information with trusted service providers that help us operate our business, such as payment processors, shipping and logistics providers, website/hosting providers, analytics providers, technology vendors, and professional advisers. Such sharing is limited to information reasonably required for the relevant service or legal purpose.
We may also disclose information where required by law, court order, governmental authority, or to protect the rights, safety, security, and property of Nikaju, our customers, or others.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to keep the website functioning, remember preferences, understand website usage, improve performance, and support marketing or analytics where applicable. You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. Data Security
Nikaju takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, accounting, tax, fraud prevention, dispute resolution, and compliance with applicable law.
7. Your Choices and Rights
Depending on applicable law, you may have rights regarding access to, correction of, deletion of, or withdrawal of consent for certain personal information. You may also request assistance regarding the personal information we hold about you. To make a privacy-related request, email nikaju.care@gmail.com with sufficient details to identify your request.
Where a request cannot be fulfilled because of legal, security, contractual, or other valid reasons, we may explain the applicable limitation.
8. Children’s Privacy
Nikaju’s website is intended for general consumers and is not knowingly directed at children. We do not knowingly seek to collect personal information from children in violation of applicable law.
9. Third-Party Websites and Services
Our website may contain links to or integrations with third-party services. Their privacy practices are governed by their own policies. Nikaju is not responsible for the privacy practices of independent third parties.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements. The updated version will be posted on our website with a revised effective date.
11. Contact
For privacy questions or requests, contact:
Nikaju Jewellery
Email: nikaju.care@gmail.com
Address: Chhattarpur, New Delhi – 110074